Sparkle Points Terms and Conditions

  1. Eligibility:

The Sparkle Points Rewards Program is open to registered customers and guests. Every customer—including guests—can earn points, refer friends, and participate in incentives. Customers will need to create a store account to access their rewards.

  1. Earning Points:
  • Points are awarded based on eligible purchases made online through our website.
  • You can earn points through activities like following us on social media, referring friends, and celebrating your birthday.
  • Points are calculated before taxes, shipping, and after discounts are applied.
  • Referrals must meet a minimum purchase of $50 for both the referrer and referee to receive rewards.
  1. Points Expiration:

Points do not expire as long as your account remains active. Accounts with no activity for 12 months may have their points forfeited.

  1. Redeeming Points:
  • Points can be redeemed for Sparkle Rewards, which are applied as discounts toward future purchases (e.g., $5 for 500 points, $10 for 1000 points, etc.).
  • Points cannot be redeemed for cash, and no cash or credit will be given for unused points.
  • Points may only be redeemed in increments specified by the program (e.g., $5, $10, $15, $20 or using the sliding discounts scale, up to the points you have earned.
  • No more than $20 per purchase, per day may be redeemed.
  1. Exclusions:

Sparkles & Lace Boutique may determine at any time that points cannot be earned or redeemed on certain merchandise, including gift cards, taxes, or shipping costs.

  1. Non-Transferable:

Points and rewards are non-transferable and can only be used by the account holder.

  1. Program Changes:

Sparkles & Lace Boutique reserves the right to modify, cancel, or terminate the rewards program at any time without prior notice. Changes to point values, earning methods, and redemption offers will be communicated on our website.

  1. Account Maintenance:

It is the customer’s responsibility to ensure that their account information is up to date. Sparkles & Lace Boutique is not responsible for unclaimed rewards due to outdated information.

  1. Fraudulent Activity:

Any fraudulent activity, such as creating fake accounts, manipulating the system, or abusing referral rewards, will result in the immediate forfeiture of points and possible suspension from the program.

  1. Returns

Points earned for a purchase that is then the subject of a return, refund, return due to non-sufficient funds, or other credit will be deducted from the customer’s account in an amount equal to the points earned for the original transaction, including bonus points. If customer’s point balance has been depleted before a return is made and processed, the customer’s account may go negative in points to account for the deduction of points for the returned or refunded product that earned the points.

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